ISO 9001 – Quality Management System

ISO 9001 : 2015


ISO 9001:2015 sets out an internationally accepted framework for a quality management system. It can be utilised and implemented by any organisation whether, large or small, regardless of its field of activity.

Publisher: International Organization for Standardization
Current version (published date): 09-2015
Original Publication Date: 03-1987
Other Names:
  • QMS (Quality Management System)
  • 9001
  • AS ISO 9001:2016
Other Standards
Commonly Implemented:

ISO 9001 is known to be a requirement for businesses when tendering for large / governmental work.

The standard covers 5 major areas of a business and if successfully implemented and externally certified - is internationally recognised as a "Quality Management System (QMS)".

Having a certified QMS will ensure your business has processes in place that cover:
  • General Quality Management System Requirements
  • Management Responsibility
  • Resource Management
  • Product Realisation
  • Measurement, analysis and improvement
Based on the idea of continual improvement, 9001 does not instruct you how to run a business. Instead it sets out requirements to define / develop policies and procedures that meet the requirements of a "quality" business - these are usually defined and implemented by management.
Note: You can implement a QMS without having it certified.

Q. Is ISO 9001 only documents?

A. In short No,
a system is documented, however it should only document relevant processes related to an organisations day-to-day activities.
Example of a benefit: if an employee was to suddenly resign / become absent, there is a documented system ready for someone new to adopt and learn.

Q. Cost of ISO 9001 Certification?

A. Certification costs can vary greatly depending on a number of factors, including your current and future needs. We suggest utilising CC-Connect to help determine your costs.

Q. How long does it take to get certified?

A.This depends on your company's current system and its readiness. The time it takes from booking in and completing your first audit to becoming certified can generally take anywhere from 1 - 12 weeks.
See below for an overview of the ISO 9001 certification process.
*Note: To certify your system some certifiers require a minimum 3 months of records to verify a QMS's implementation.

ISO 9001

Certification process in 6 steps
Click the image to read our article on the 6 step overview of the certification process.
From 'Readiness Review through' to 'Re-certification'